Privacy Policy

Effective Date: 01/09/2024

At IntervAI ("we," "us," or "our"), we are committed to protecting your personal information and respecting your privacy rights. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or engage with any of our services (collectively, the "Services"). We comply with all applicable data protection laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant legislation.

Please read this Privacy Policy carefully. By accessing or using our Services, you agree to the terms outlined in this policy. If you do not agree, please discontinue use of our Services.

1. Information We Collect

We collect information that identifies, relates to, describes, or could be associated with you ("Personal Information"). This includes:

1.1 Personal Information

• Identifiers: Name, postal address, email address, telephone number, IP address, and other similar identifiers.
• Commercial Information: Records of products or services purchased, obtained, or considered.
• Financial Information: Payment information (e.g., credit/debit card numbers), billing address.
• Online Activity: Browsing history, search history, and information regarding your interactions with our Services.
• Geolocation Data: Physical location or movements.

1.2 Sensitive Personal Information

We may collect certain sensitive information with your explicit consent, such as:

• Biometric Data: For authentication purposes.
• Health Information: If relevant to the Services provided.

1.3 Non-Personal Information

We also collect aggregated or anonymized data that does not directly identify you, such as statistical information about how users interact with our Services.

1.4 Cookies and Similar Technologies

We use cookies, web beacons, pixels, and other tracking technologies to collect information about your interaction with our Services. This helps us personalize your experience and understand usage patterns.

• Cookies: Small data files stored on your device.
• Web Beacons/Pixels: Electronic images that monitor the use of our Services.

Your Choices: You can control the use of cookies at the individual browser level. However, if you choose to disable cookies, it may limit your use of certain features or functions on our Services.

2. How We Use Your Information

• Providing Services: To operate, maintain, and provide you with our Services.
• Improving Services: To analyze and improve our Services, enhance user experience, and develop new features.
• Communication: To send administrative information, updates, security alerts, and support messages.
• Marketing: To send promotional materials and newsletters (with your consent, where required).
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
• Security: To detect, prevent, and address fraud, security breaches, or other potentially prohibited or illegal activities.

3. Legal Bases for Processing Your Information (GDPR Compliance)

• Consent: You have given explicit consent for processing your Personal Information for one or more specific purposes.
• Contractual Necessity: Processing is necessary for the performance of a contract to which you are a party.
• Legal Obligation: Processing is necessary for compliance with a legal obligation.
• Legitimate Interests: Processing is necessary for our legitimate interests, provided it does not override your rights and freedoms.

4. Disclosure of Your Information

4.1 Service Providers

We engage third-party companies and individuals to perform services on our behalf, such as:

• Payment processing
• Data analysis
• Email delivery
• Hosting services
• Customer service

Confidentiality Agreements: All service providers are required to maintain the confidentiality of your information and are prohibited from using it for any purpose other than performing services for us.

4.2 Legal Obligations

We may disclose your information:

• To comply with legal processes or regulatory requirements.
• To protect and defend our rights and property.
• To prevent fraud or illegal activities.

4.3 Business Transfers

In the event of a merger, acquisition, financing, or sale of assets, your information may be transferred to a third party as part of that transaction.

4.4 With Your Consent

We may disclose your information for other purposes with your explicit consent.

5. International Data Transfers

Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have data protection laws different from your country. We ensure that appropriate safeguards are in place to protect your information, such as:

• Standard Contractual Clauses: Legal contracts ensuring data protection standards.
• Privacy Shield Frameworks: For transfers to the United States (though currently invalidated, we adhere to principles where applicable).
• Binding Corporate Rules: Internal policies for data transfers within our organization.

6. Data Security

We implement a variety of security measures to maintain the safety of your Personal Information:

• Encryption: Data encryption in transit and at rest.
• Access Controls: Restricted access to Personal Information.
• Security Protocols: Regular monitoring for vulnerabilities and attacks.

Please note: No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your Personal Information, we cannot guarantee its absolute security.

7. Data Retention

We retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected, including:

• Legal, accounting, or reporting requirements.
• Resolving disputes.
• Enforcing our agreements.

Retention Periods: Specific retention periods are determined based on statutory requirements and the nature of the information.

8. Your Rights and Choices

8.1 Access and Portability

• Right to Access: Obtain confirmation whether we process your Personal Information and access that data.
• Right to Portability: Receive your Personal Information in a structured, commonly used, and machine-readable format.

8.2 Correction and Deletion

• Right to Rectification: Correct inaccurate or incomplete Personal Information.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your Personal Information under certain conditions.

8.3 Objection and Restriction

• Right to Object: Object to processing your Personal Information for direct marketing or other purposes.
• Right to Restrict Processing: Request limitation of processing your Personal Information under certain circumstances.

8.4 Withdrawal of Consent

Right to Withdraw Consent: You can withdraw your consent at any time where we rely on it for processing your Personal Information.

To Exercise Your Rights: Contact us using the information provided in the "Contact Us" section. We may request specific information to verify your identity.

9. Children's Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect Personal Information from children under this age. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us, and we will delete such information.

10. Third-Party Websites and Services

Our Services may contain links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policies of every website you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated policy. We encourage you to review this Privacy Policy periodically to stay informed about our data protection practices.

• Material Changes: If we make significant changes, we will notify you via email or a prominent notice on our Services.

12. Consent to Processing

By providing Personal Information to us, you consent to the collection, use, and disclosure of such information as described in this Privacy Policy.

13. Governing Law

This Privacy Policy is governed by the laws of Austria, UK, Turkiye, USA, and other countries without regard to its conflict of laws principles.

14. Dispute Resolution

• Negotiation: Good faith discussions to resolve the dispute.
• Arbitration: If negotiation fails, disputes will be settled by binding arbitration under related Arbitration Rules and Institution.

15. Contact Us

If you have any questions, concerns, or comments about this Privacy Policy, or wish to exercise your rights, please contact us:

Disclaimer: This Privacy Policy is intended to provide general information and is not exhaustive. It does not constitute legal advice. Laws and regulations regarding privacy and data protection vary by jurisdiction and are subject to change. We strongly recommend consulting with a qualified legal professional to ensure that your privacy policy complies with all applicable laws and adequately protects your organization.

Acknowledgment: By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.